Insurance business landscape
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Better customer support
Using technology to understand digital consumers. Co-creating innovative products and solutions that align to market needs and expectations. Targeting diverse markets to broaden reach and secure conversion. Ensuring effective agent delivery distribution and policy management. Enabling next generation service models.
Insurance industry is facing significant economic and competitive pressures, with consolidations and downgrades escalating and continuing competition from other financial services segments.
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Insurers consider a dizzying number of factors in determining premiums, so it’s often challenging for consumers to understand why they’re paying higher rates than their neighbors or co-workers.
Target will stop offering health insurance benefits to part-time employees this spring, the latest company to do so and cite the new health care reform law as the reason.