Candidate Profile

Meet

Deepali Suman

Salesforce Administrator
CURRENTLY AT
Linq USA
Contract
SKILLS AND TOOLS
Salesforce
Salesforce
Business Analysis
Business Analysis
Requirements Gathering
Requirements Gathering
Process Optimization
Process Optimization
Service Ticket Management
Service Ticket Management
User Training
User Training
Use Case Development
Use Case Development
Test Plan Creation
Test Plan Creation
Deepali Suman
Experience and projects completed
Sales Cloud

Specialize in lead management, opportunity tracking, and reporting to drive sales performance.
Skills: Salesforce Sales Cloud, Lead Management, Opportunity Tracking, Reporting

Field Service

Work on streamlining workflows and improving resource allocation for field technicians, ensuring efficient field operations.
Skills: Salesforce Field Service, Workflow Optimization, Resource Allocation

Service Cloud

Focus on enhancing case management and customer support processes to improve customer satisfaction and operational efficiency.
Skills: Salesforce Service Cloud, Case Management, Customer Support

Service Ticket Management

Manage and troubleshoot service tickets across Salesforce platforms, collaborating with technical teams to resolve issues promptly.
Skills: Service Ticket Management, Troubleshooting, Collaboration

Consultadd

Fostered personal and professional growth in a supportive and collaborative environment, contributing to successful Salesforce projects by delivering solutions aligned with business goals.
Skills: Business Analysis, Process Optimization, Documentation, User Training

Life at Consultadd: In His Own Words

Life at Consultadd: In Her Own Words

When I first joined Consultadd, the company had a family-like atmosphere that truly made it feel like home. There were frequent team events, activities, and a sense of closeness that made every workday enjoyable. While Consultadd has grown significantly since then, and the company is now more distributed, I still hold those memories close to my heart. The culture of support, learning, and collaboration has remained, even as we’ve expanded, and it’s what makes Consultadd such a special place to work.

My journey with Consultadd began in 2016 when I joined as a marketer, eager to grow professionally in a dynamic environment. Over the years, I've witnessed not just my own growth but also the remarkable evolution of Consultadd.

Read his full story

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